Terms and Conditions for the Online Store Karolinakizinska.com:

GENERAL PROVISIONS AND CONTACT DETAILS:

1. The Terms and Conditions in their current version are valid from January 1, 2023.

2. The Online Store available under the domain https://karolinakizinska.com is run by: SUPERKOBIETY ONLAJNU SP. Z O. O. based in Poznań 61-680 ul. Wiesiołkowa 24, entered into the Register of Entrepreneurs of the National Court Register under the KRS number: 0000898508, REGON: 388819475, NIP: 9721316778.

3. You can contact the Seller via:

• e-mail: hello@karolinakizinska.pl;

• traditional mail: SUPERKOBIETY ONLAJNU SP. Z O. O., 61-680 Poznań, ul. Wiesiołkowa 24;

• telephone: +48 577 555 920.

4. This document outlines the terms and conditions for using the Online Store, as well as the rights and obligations of the Seller and the Customer, including the principles of entering into agreements for the delivery of Digital Content, Digital Services, or Movable Goods.

5. The Terms and Conditions are provided to the Customer/User free of charge before commencing the use of the online store.

6. The Seller undertakes to deliver the Product in accordance with the agreement.

7. Acceptance of the provisions of these Terms and Conditions is a prerequisite for using the Store and entering into a Sales Agreement. By accepting it, the Customer expresses consent to all provisions and undertakes to comply with them.

8. Prices listed in the store are given in Polish zlotys (PLN) and are gross prices (including VAT).

9. The Seller does not apply individual price adjustments based on automated decision-making.

10. The Customer is obliged to familiarize themselves with the technical requirements necessary for using the Store.

11. The delivery of digital products, including digital content, takes place via the Internet in electronic form.

CLARIFICATION OF TERMS AND DEFINITIONS:

For the purposes of these Terms and Conditions, the terms listed below have the following meanings:

• Seller/Service Provider – SUPERKOBIETY ONLAJNU SP. Z O. O. based in Poznań 61-680 ul. Wiesiołkowa 24, entered into the Register of Entrepreneurs of the National Court Register under the KRS number: 0000898508, REGON: 388819475, NIP: 9721316778.

• Customer/User – a natural person, a legal person or an organizational unit that is not a legal person, which is granted legal capacity by special provisions, placing an Order in the Store and making purchases via the Store.

• Consumer – a natural person concluding an agreement with the Seller within the Store, the subject of which is not directly related to his or her business or professional activity.

• Entrepreneur with consumer rights – Entrepreneur ordering Products related to his or her business activity, but not of a professional nature for the entrepreneur, in accordance with Art. 38a of the Consumer Rights Act.

• Entrepreneur – this means Customers of the store who are not Consumers and who are not natural persons concluding an agreement directly related to its business activity, when the content of this agreement shows that it does not have a professional character for it, resulting in particular from the subject of the activity performed by business activity, made available on the basis of the provisions on the Central Registration and Information on Economic Activity.

• Terms and Conditions – these Terms and Conditions of the Online Store.

• Online Store or Store – Online Store available at www.karolinakizinska.pl and on its appropriate subpages, through which the Customer can order and purchase specific Products.

• Digital service – a service that allows the customer to: produce, process, store or access data in digital form, or shared use of data in digital form that has been sent or created by the consumer or other users of this service, or other forms of interaction using data in digital form.

• Digital content – data produced and delivered in digital form.

• Platform for entrepreneurial women/Platform – a platform through which the client uses educational resources. The period for which access to the Platform is granted to the Customer depends on the Package purchased by the Customer.

• Sales Agreement – a Product sales agreement concluded between the Customer and the Seller via the Online Store.

• Service Agreement – means any agreement other than an agreement for the sale of goods, under which the seller provides or undertakes to provide services, including a digital service, to the Customer.

• Order – an action, declaration of will of the Customer aimed directly at concluding a Product Sales Agreement with the Seller and providing services to the Customer, under the conditions specified in these Terms and Conditions.

• Order form – the Store’s form through which the Customer can place an Order and complete the Sales Agreement.

• Distance agreement – an agreement concluded with the Customer within the Store, without the simultaneous physical presence of the parties, exclusively using one or more means of remote communication until the moment of concluding the contract inclusive.

• Electronic Service – a service provided electronically by the Seller to the Customer via the Online Store.

• Working days – these are days from Monday to Friday, excluding public holidays.

• Newsletter – one of the Electronic Services provided electronically in the Store by the Service Provider, consisting in sending marketing information electronically to the provided e-mail address with the User’s consent.

• Product – all digital content available in the Store and Movable Goods that are the subject of the Sales Agreement between the Customer and the Seller. The product is also an online consultation service.

• Special Offers – special conditions for concluding the Agreement proposed by the Service Provider at a specific time, from which the Customer may take advantage of the terms specified by the Service Provider, e.g. reducing the price of Content or Digital Service and movable goods/movable goods with digital elements.

• Minimum technical requirements – refer to the computer hardware, software and network connection used to access or use the Digital Content or Digital Services.

• Account – Electronic service, marked with an individual name (login) and password provided by the User, a set of resources in the Service Provider’s IT system, in which personal data provided by the User and order history are collected and allows access to selected Digital Content.

ELECTRONIC SERVICES PROVIDED BY THE SELLER

1. The Seller also provides the following Electronic Services via the Online Store:

• enabling the Customer to place orders for Products in the Online Store via the Order Form;

• enabling Customers to subscribe to the Newsletter;

• enabling the Customer to create an Account.

2. The Seller undertakes to provide Electronic Services in accordance with the Terms and Conditions.

3. In order to purchase Products in the Online Store, the Customer uses the Order Form. The Order Form is an Electronic Service provided free of charge. The service is voluntary, one-off and the agreement for its provision is concluded when the Customer starts filling out the Order Form and ends when the Order is placed or the Customer decides not to place the Order.

4. The Newsletter consists of periodic sending of information from the Seller, including commercial information and marketing content, to the e-mail address provided by the Customer. Using the Newsletter Service is voluntary. The conclusion of the agreement for the provision of the Newsletter Electronic Service takes place upon downloading the free e-book, after providing the name and e-mail address. The Newsletter service is provided free of charge for an indefinite period of time. The Customer is entitled to resign from the Service at any time by marking the Newsletter unsubscription box in the message received from the Seller or by sending subscription cancellation request to the Seller, for example via e-mail.

5. Using the Account is possible after completing the Registration Form, clicking the “Create an Account” button and confirming your willingness to create an Account by clicking the confirmation link sent automatically to the provided e-mail address.

6. The “Account” electronic service is provided free of charge for an indefinite period of time. The Customer may, at any time and without giving a reason, delete the Account by sending an appropriate request to the Seller, in particular via e-mail.

7. Services are provided free of charge electronically to the Customer.

8. Complaints related to the provision of Electronic Services by the Service Provider may be submitted to the e-mail or postal address of the Service Provider.

9. The Service Provider responds to the complaint immediately, no later than within 14 calendar days from the date of its submission.

PRODUCTS AVAILABLE IN THE ONLINE STORE

1. The Seller sells Products, access to which is possible after purchase. Registration on the Platform for Entrepreneurial Women/Platform and maintenance of the Account is free of charge.

2. Products offered by the Seller include Digital Content and Digital Services:

• Online courses. In order to purchase an Online Course, it is necessary to register a Customer Account in the Store. In order to obtain access to the online course, the Customer should log in to the Store by providing the login and automatically generated password. The customer can change the password at any time. Course materials are immediately available in the online course panel;

• E-books. The purchased Product is available for use or download directly from the Customer Account after logging in (if the Customer has created an Account). At the same time, an e-mail is automatically generated to the Customer confirming the conclusion of the Agreement and containing an active link to the Product;

• Audiobooks. The purchased Product is available for use or download directly from the Customer Account after logging in (if the Customer has created an Account). At the same time, an e-mail is automatically generated to the Customer confirming the conclusion of the Agreement and containing an active link to the Product;

• Online Superwomen Club. After making the payment, the Customer will receive a login and password to the Platform for Entrepreneurial Women on the Website, where the course materials are located, or a link to directly download the materials. The period for which access to the Platform is granted to the Customer depends on the package purchased by the Customer (monthly or annual).

3. The Seller also offers:

• Individual online consultations. Under the agreement concluded in accordance with the provisions of these Terms and Conditions, the Seller provides the Customer with a service in the form of purchased online consultations, which take place via distance communication devices, i.e. the Zoom platform or another analogous videoconferencing platform. The purchase of online consultations takes place via the Store and is confirmed by a message sent to the Customer’s e-mail address. Online consultations are carried out after prior arrangement of the date with the client;

• Online Mastermind. As part of the agreement concluded in accordance with the provisions of these Terms and Conditions, the Seller provides the Customer with a service in the form of purchased online Masterminds via remote communication devices, i.e. the Zoom platform or another analogous videoconferencing platform. The purchase of the online Mastermind takes place via the Store and is confirmed by a message sent to the Customer’s e-mail address.

4. The Seller’s offer also includes movable goods – books in traditional form.

MINIMUM TECHNICAL REQUIREMENTS NECESSARY TO USE THE ONLINE STORE

1. In order to purchase and use the purchased Product, it is not necessary for the Buyer to have computer equipment with special technical conditions or other electronic devices. Sufficient conditions to enable the use of the Store are:

• access to a device connected to the Internet – computer, tablet, telephone;

• installed and up-to-date operating system and web browser;

• having an active e-mail account;

• having a software package – e.g. Microsoft Office office software package or its equivalent.

2. For the safe use of the Store and its products, it is recommended that the device used by the Customer has in particular:

• current antivirus system;

• effective security firewall;

• installed available updates of the operating system and web browser;

• active cookie and JavaScript acceptance function in the web browser;

• having a software package – e.g. Microsoft Office office software package or its equivalent.

3. If the Customer is unable to open the file containing the purchased material, they should contact the Seller at the e-mail address indicated on the website: hello@karolinakizinska.pl

PROHIBITION OF PROVIDING ILLEGAL CONTENT

1. The Customer is obliged to use the Online Store, including the offered Electronic Services, in a manner consistent with the provisions of applicable law, the provisions of the Terms and Conditions, as well as the customs and principles of social coexistence and good manners adopted in a given area.

2. The Customer should respect the personal rights and copyrights and intellectual property of the Seller and third parties.

3. The Customer is obliged to enter data consistent with the actual situation.

4. The Customer must provide true personal data in the Order Form. The customer is responsible for providing false personal data. The Seller reserves the right to suspend the execution of the Order in a situation where the Customer has provided false data or when these data raise reasonable doubts for the Seller as to their correctness. In such a case, the Customer will be informed by phone or e-mail about the Seller’s doubts. In such a situation, the Customer has the right to explain all circumstances related to verifying the accuracy of the data provided.

In the absence of data allowing the Seller to contact with the Customer, the Seller will provide all explanations after the Customer contacts us.

5. The Customer is prohibited from providing illegal content.

PLACING AND COMPLETING ORDERS FOR PRODUCTS AVAILABLE IN THE ONLINE STORE

1. The Seller offers the opportunity to purchase Products available in the Store tab.

2. The Customer can choose among different Product variants at different prices.

3. Orders in the Online Store can be placed seven days a week, twenty-four hours a day.

4. After selecting the Product, in order to make a purchase, the Customer should take the next steps in accordance with the messages displayed on the Store’s website. The customer should first click the ‘Add to cart’ button shown along with the price and product description, as a result of which the selected Product will be added to the shopping cart. After adding to cart, you can continue shopping.

5. While continuing to process the Order, the Customer has the option of entering a discount code, if they have one, in the field called ‘Coupon code.’ In this step it is also possible to update the cart. Then, after entering the discount code and clicking the ‘Proceed to payment’ button, the price will be modified accordingly.

6. In order to place an order, the Customer must provide the following data:

• name and surname and optionally company name (in case of receiving an invoice, Tax Identification Number, country, region, city, street, postal code, telephone number, e-mail address, order notes (optional);

• acceptance of the Terms and Conditions together with the Privacy Policy by checking the box. Acceptance of the Terms and Conditions together with the Privacy Policy is necessary to finalize the Order;

• consent to the execution of the order by the Store by clicking the ‘Buy and pay’ button, which indicates the necessity to pay for the Order.

7. The Customer may also submit comments to the Order (optional).

8. In the process of placing an Order, the Customer is also obliged to make a payment for the Products order. Currently, the Seller has made available a form of payment: electronic payment via the online payment operator Tpay and traditional transfer to the Store’s bank account – the bank account number to which payments should be made is: 49 1050 1520 1000 0090 8030 1865.

9. When placing an Order, until the ‘Buy and pay’ button is clicked, the Customer has the opportunity to modify the provided data and change the Product.

10. The customer who clicks the ‘Buy and pay’ button is aware that concluding the agreement is associated with the obligation to pay the payment due to the Seller.

11. Sending the Order by the Customer constitutes the Customer’s declaration of will to conclude a Sales Agreement with the Seller, in accordance with the content of these Terms and Conditions.

12. The fact of making a purchase is confirmed by an e-mail sent to the e-mail address provided by the Customer in the Order form.

13. The Sales Agreement is treated as concluded when the Customer receives the e-mail. The Sales Agreement is concluded in Polish in accordance with the Terms and Conditions.

14. The Seller reserves the right not to process the Order in the event of:

• incorrect/incomplete Order form;

• failure to receive the payment within 3 days of placing the order (if you choose the transfer payment option).

PRICES AND PAYMENT METHODS

1. The prices posted in the Store are gross prices and include all taxes required by applicable legal Terms and Conditions (including VAT).

2. The Seller reserves the right to change the prices of Products presented in the Store, introduce new Products, withdraw them, carry out special offers and give discounts.

3. The duration of each special offer is limited. Discounts and special offers cannot be combined.

4. In each case of announcing a discount of the Product alongside information about the reduced price, the Seller also highlights information about the lowest price of the respective Products that was applicable within the 30 days prior to the introduction of the discount.

5. If the Products are offered for sale in the Online Store for a period of less than 30 days, in addition to information about the discount, the Seller also provides information about the lowest price of the Product, which was valid in the period from the date of commencement of offering these Products to the date of introduction of the discount.

6. The Seller provides the following form of payment:

• Tpay, Krajowy Integrator Płatności joint stock company with its registered office in Poznań, plac Andersa 3, 17th floor, 61-894 Poznań, entered into the Register of Entrepreneurs of the National Court Register kept by the District Court Poznań -Nowe Miasto i Wilda in Poznań, 8th Division of the National Court Register under KRS number 0000412357, NIP 7773061579, REGON 300878437, share capital PLN 5,494,980.00 – paid in full, with payment due within 3 calendar days from the date of the Order;

• Traditional transfer to the Store’s bank account – the bank account number to which payments should be made is: 49 1050 1520 1000 0090 8030 1865.

7. If the Customer chooses to pay by traditional bank transfer, the Seller will deliver the Product no later than within two business days from the date the payment for the ordered Product has been booked in the Seller’s bank account.

8. If the Customer chooses payments handled by the external payment system Tpay, the Seller will deliver Digital Content or Digital Services and Goods with digital elements to the Customer immediately after the entity confirms that the Customer has made the full payment.

9. Proof of purchase is issued for each Order, i.e. a receipt or invoice, in an electronic version, which is sent to the Customer automatically, no later than within 7 business days, to which the Customer hereby consents.

PRE-ORDERS

1. In relation to selected Products, the Seller may enable placing an Order in the pre-order mode.

2. Pre-order allows you to order the Product before its premiere at a special price.

3. Pre-order may cover new Products and Products with low availability, Products that will be released in the Store.

4. The availability date of pre-order Products can be found in the Product description.

5. Pre-order cannot be combined with other special offers, unless otherwise indicated in the description of the pre-order offer.

DELIVERY OF Products – Movable Goods

1. Shipment of Products – Movable Goods will occur within 2 to 7 business days from the acceptance of the order for processing.

2. The delivery method for Products – Movable Goods is courier shipment.

3. The order will be fulfilled to the shipping address specified in the Order form.

4. Deliveries take place on business days, from Monday to Friday.

5. Delivery costs are provided at the time of placing the Order and calculating the shopping cart.

6. On the day of dispatching the Product to the Customer, a confirmation email is sent to the Customer’s email address, verifying the shipment by the Seller.

7. The Customer is obliged to inspect the delivered shipment promptly and in the manner commonly accepted for shipments of that type. In case of any loss or damage to the shipment, the Customer has the right to request the delivery personnel to draw up the appropriate protocol.

8. Upon the Customer’s preference, the Seller includes the sales document with the delivered shipment or sends it electronically to the email address provided by the Customer during the submission of a one-time order. The sales document is delivered via email as an electronic file in PDF format.

9. To receive a VAT invoice, the Customer must declare at the time of purchase that they are acquiring the Product as a Entrepreneur (taxpayer). This declaration is made by marking the appropriate field in the order form before submitting the order to the Seller.

10. In case of the Customer’s absence at the specified delivery address provided during the order placement, the delivery personnel will leave a notice or attempt a phone contact to determine a suitable time when the Customer will be present. In the event of the return of the ordered Goods to the online Store by the carrier, the Seller will contact the Customer via email or phone, reconfirming the delivery time and cost.

DELIVERY OF PRODUCTS IN THE FORM OF DIGITAL CONTENT OR DIGITAL SERVICES

1. The Seller delivers Digital Content or Digital Services to the Customer immediately upon concluding the Agreement, unless explicitly stated otherwise in the description or offer of Digital Content or Digital Services.

2. Delivery of Digital Content or Digital Services to the Customer may also occur periodically, at specified intervals justified by the nature and purposes of the given Digital Content or Digital Services.

3. Digital Content is considered delivered when the Digital Content or the means allowing access to the Digital Content or downloading the digital content are made available to the Customer or a physical or virtual device chosen by the Customer for this purpose, or when the Customer or such device gains access to it.

4. Digital Services are considered delivered when the Customer or the physical or virtual device chosen by the Customer for this purpose gains access to them.

5. The Seller sends the Customer an email containing an active link to the Digital Content or Digital Service along with instructions, or provides instructions for downloading the Digital Content or Digital Service.

6. In case the Customer provides an incorrect email or fails to ensure the deliverability of the email in accordance with the Terms and Conditions, the Customer is responsible for the non-delivery of the Digital Content or Digital Service Order.

CONFORMITY OF THE PRODUCT WITH THE AGREEMENT

1. Digital Content/Digital Service/Movable Goods shall be deemed compliant with the Agreement if, in particular, the description, type, quantity, completeness, compatibility, functionality, interoperability, and availability of technical support and updates required for the Product are consistent with the Agreement.

2. Conformity assessments shall be made taking into account the specific type of Product and whether it is suitable for the purposes for which such content is commonly used, in accordance with the provisions of the law, technical standards, and good practices. It must exist in the quantity and possess the characteristics, including functionality, compatibility, availability, continuity, and security, typical for a Product of this type.

3. In the event of non-conformity of the Product with the Agreement, the Consumer and the Business Customer acting as a consumer have the right to demand that the Product be brought into conformity with the Agreement or, if it is impossible or excessively difficult to bring the Product into conformity, to demand a reduction in price or withdrawal from the Agreement.

4. In the event of non-conformity of the Product with the Agreement, the Consumer and the Business Customer acting as a consumer have the right to demand that the Product be brought into conformity with the Agreement.

5. The Seller shall bring the Product into conformity with the Agreement within a reasonable time from the moment when the Consumer and the Business Customer acting as a consumer informed them about the non-conformity with the Agreement, and without undue inconvenience to the Consumer and the Business Customer acting as a consumer, taking into account their nature and the purpose for which they are used.”

6. Costs of bringing the Product into conformity with the agreement are incurred by the Seller.

7. If bringing the Product into conformity with the agreement is not possible or requires excessive costs on the Seller’s side, or if the non-conformity of the Product persists despite the Seller’s attempts to bring the Product into conformity with the agreement, or the non-conformity with the agreement is substantial, the Consumer and the Entrepreneur acting as a consumer have the right to demand a discount or withdrawal from the agreement.

8. When assessing excessive costs for the Seller, all circumstances of the case are taken into account, especially the significance of the non-conformity of the Product with the agreement, the value of the product in conformity with the agreement, and excessive inconveniences for the Consumer and the Entrepreneur acting as a consumer resulting from changing the way the Product is brought into conformity with the agreement.

9. The Consumer and the Entrepreneur acting as a consumer are obliged to familiarize themselves with the technical conditions necessary for using the Store and the Product, especially the Content and Digital Services mentioned in the Terms and Conditions.

10. The Consumer and the Entrepreneur acting as a consumer are obliged to cooperate with the Seller, to a reasonable extent and using the least burdensome technical means for them, to determine whether the non-conformity of the Product with the agreement does not result from the characteristics of the digital environment of the Consumer and the Entrepreneur acting as a consumer and its lack of compatibility.

11. The Seller is not responsible for non-conformity with the agreement if, at the latest at the time of concluding the agreement, the seller clearly informed the Consumer and the Entrepreneur acting as a consumer that a specific feature or features of the Product deviate from the requirements of conformity with the agreement, and then the Consumer and the Entrepreneur acting as a consumer clearly accepted the lack of a given feature or its non-conformity, separately for each such feature of the Product.

12. For Products delivered continuously, the Seller’s liability lasts throughout the period of delivering the Product.

RIGHT OF WITHDRAWAL FROM THE AGREEMENT

1. The Consumer or the Entrepreneur acting as a consumer may withdraw from the agreement concluded with the Seller within 14 calendar days without stating a reason and without incurring costs other than those provided for by law and indicated in the Terms and Conditions.

2. To meet the withdrawal deadline, it is sufficient to send a declaration to the Seller about the withdrawal from the agreement before its expiry. The declaration of withdrawal from the agreement can be made in writing to the address: Poznań 61-680 ul. Wiesiołkowa 24 or by e-mail to the address: karolina.kizinska@gmail.com.

3. The Seller provides a withdrawal form attached to the Terms and Conditions.

4. The running of the withdrawal period begins:

• for an agreement under which the Seller delivers the Product, being obliged to transfer its ownership – from taking possession of the Product by the Consumer or the Entrepreneur acting as a consumer or a person indicated by them other than the carrier, and in the case of an agreement that:

  • includes many Products that are delivered separately, in batches, or in parts – from taking possession of the last Product, batch, or part, or consists of regular delivery of Products for a specified period – from taking possession of the first of the Products;

  • for other agreements – from the date of concluding the agreement.

5. In the case of withdrawal from a distance agreement, the agreement is considered not concluded.

6. In the case of a Product – Movable Goods, the Seller refunds to the Consumer or the Entrepreneur acting as a consumer all payments received from them, including the costs of delivering the Movable Goods Product (except for additional costs resulting from the consumer’s choice of a delivery method other than the cheapest, ordinary delivery method available in the Online Store).

7. The refund will be made using the same payment methods that were used by the Consumer or the Entrepreneur acting as a consumer in the initial transaction, unless the Consumer or the Entrepreneur acting as a consumer expressly indicated otherwise.

8. In the case of Products – Movable Goods, if the Seller has not offered to collect the Product from the Consumer or the Entrepreneur acting as a consumer himself, he may withhold the reimbursement of payments received from the Consumer or the Entrepreneur acting as a consumer until the Product is returned or proof of its return is provided, depending on which event occurs first.

9. In the case of Products – Movable Goods, the Consumer or the Entrepreneur acting as a consumer is obliged to return the Product to the Seller or hand it over to a person authorized by the Seller to collect it immediately, no later than 14 calendar days from the day on which he withdrew from the agreement, unless the Seller offered to collect the Product himself. Sending back the Product before the deadline is sufficient to meet the deadline.

10. The Consumer or the Entrepreneur acting as a consumer is responsible for reducing the value of the Movable Goods – Product resulting from using it in a way that goes beyond what is necessary to determine the nature, characteristics, and functioning of the Product.

11. Possible costs related to the Consumer’s or the Entrepreneur acting as a consumer’s withdrawal from the agreement that he is obliged to bear:

• in the case of Products – Movable Goods, if the Consumer or the Entrepreneur acting as a consumer has chosen a delivery method for the Product other than the cheapest ordinary delivery method available in the Online Store, the Seller is not obliged to refund the additional costs incurred by the consumer or the Entrepreneur acting as a consumer;

• in the case of Products – Movable Goods, the Consumer or the Entrepreneur acting as a consumer bears the direct costs of returning the Product.

EXCEPTIONS FROM WITHDRAWAL FROM THE AGREEMENT

1. The right to withdraw from a distance agreement does not apply to the Consumer or the Entrepreneur acting as a consumer in relation to agreements for the supply of digital content not supplied on a tangible medium for which they are obliged to pay a price if the Seller started performance of service with the clear and prior consent of the Consumer or the Entrepreneur acting as a consumer. The Consumer or the Entrepreneur acting as a consumer was informed before starting the performance of service that after the completion of service by the Seller, they will lose the right to withdraw from the agreement. The Consumer or the Entrepreneur acting as a consumer acknowledged this fact. The Seller provided the Consumer or the Entrepreneur acting as a consumer with confirmation of the consent given by the Consumer or the Entrepreneur acting as a consumer to provide digital content under circumstances excluding the right to withdraw from the agreement.

2. In the case of ordering Digital Content and Digital Services, the Consumer or the Entrepreneur acting as a consumer who, in the circumstances indicated in point 1, downloads the file, logs into the course, or uses online consultation before the expiry of the 14-day period entitling to withdraw from the order, loses the right to withdraw from the agreement.

PROVISIONS CONCERNING ENTREPRENEURS

1. The provisions of this chapter apply to Store Customers who are Entrepreneurs within the meaning of Article 4(1) of the Act of 6 March 2018 on Entrepreneurs’ Rights.

2. Customers who are Entrepreneurs are not entitled to warranty rights.

3. In the case of Customers who are Entrepreneurs, the Seller may terminate the agreement for the provision of an electronic service consisting in maintaining the Customer’s Account immediately and without giving reasons.

4. The Seller has the right to withdraw from the agreement concluded with a Customer who is an Entrepreneur without providing a reason, within 14 calendar days from the date of its conclusion, by sending a appropriate statement to the Customer, also electronically, to the email address provided by them during the Account registration. This does not generate any claims against the Seller.

5. In relation to Entrepreneurs, the Seller has the right to independently specify and limit the available payment methods and require full or partial prepayment, regardless of the payment method chosen by the Entrepreneur or the conclusion of a sales agreement.

6. The total liability of the Seller towards the Entrepreneur for non-performance or improper performance of the Agreement is limited to the amount paid for the specific Product, in case of intentional damage. The Seller is not liable for lost profits in relation to the Entrepreneur.

7. Resolution of any disputes between the Seller and a Customer who is a Entrepreneur is subject to the court with jurisdiction over the Seller’s registered office.

PRODUCT REVIEWS IN THE ONLINE STORE

1. Customer reviews of the Seller are represented on the website.

2. The Seller takes all due care to ensure that reviews are based on actual customer experiences.

3. Reviews presented on the website are verified and come exclusively from individuals who have used the Seller’s products.

4. Opinions in the Store also come from external tools or services presenting customer reviews, such as Google business profiles, social media, including the Facebook fan page. They are presented in the form of written opinions with the Customer’s image and data.

5. How does the Seller verify reviews? The Seller contacts individuals who have submitted reviews with gratitude or requests for permission to publish the opinion. If the Seller cannot verify the entity that submitted the opinion, it will not be published on the website.

6. In case of questions regarding reviews, the Seller is happy to provide information.

LICENSE TERMS FOR PRODUCTS

1. The Customer is obliged to comply with the terms of this license.

2. The Customer has the right to use the purchased Product for their own use and in accordance with applicable law.

3. The Customer is prohibited from sharing the Product or account details with other persons.

4. The purchased Product cannot be the subject of resale, distribution, or commercial sale.

5. The license granted to the Customer does not include the right to:

• permanently or temporarily duplicate the product in whole or in part for purposes other than creating a copy for personal use;

• make any other changes to the Product, in whole or in part;

• commercially distribute the Product by any means and in any form;

• non-commercially distribute the Product by any means and in any form.

PERSONAL DATA

1. Rules regarding the processing of personal data and the use of cookies are available in the privacy policy at: https://karolinakizinska.pl/polityka-prywatnosci/

2. The Seller is the administrator of the Customer’s personal data.

3. Customer personal data is processed for the purpose of fulfilling the Order and any defense, enforcement, or determination of claims related to agreements concluded through the Store for the delivery of the Product or agreements for the provision of Electronic Services.

4. Providing personal data by the Customer in the Online Store is voluntary but necessary to conclude an agreement for the delivery of the Product or agreements for the provision of Electronic Services. The Customer is not entitled to provide the personal data of third parties.

5. The Customer has the right to access their personal data and request corrections.

6. The use of services provided electronically may pose a risk of obtaining and modifying Customer data by unauthorized persons. To prevent this, Customers should use appropriate technical measures to minimize the risks, in particular antivirus programs, a secure email account, and other measures to protect the security of those using the public Internet.

OUT-OF-COURT METHODS OF DISPUTE RESOLUTION AND ENFORCEMENT OF CLAIMS BY THE CONSUMER.

1. The Seller agrees to submit any disputes arising in connection with the sale of goods to mediation. Details will be determined by the conflicting parties.

2. Any disputes related to services provided by the Online Store will be settled by common courts, and Polish law is applicable.

3. The Customer acting as a Consumer and the Entrepreneur acting as a consumer have the option of using out-of-court methods of complaint resolution and claims enforcement. The rules for accessing these procedures are available at the offices and on the websites of district (city) consumer ombudsmen, social organizations whose statutory tasks include consumer protection, voivodship inspectorates of the trade inspection, and at the following internet addresses of the Office of Competition and Consumer Protection: http://www.uokik.gov.pl/spory_konsumenckie.php; http://www.uokik.gov.pl/sprawy_indywidualne.php; http://www.uokik.gov.pl/wazne_adresy.php.

4. In accordance with the Regulation (EU) No 524/2013 of the European Parliament and of the Council of 21 May 2013 on online dispute resolution for consumer disputes (OJ EU L 165, p. 1), the Consumer also has the option of submitting a complaint through the ODR platform at: https://webgate.ec.europa.eu/odr/main/?event=main.home.show.

5. The ODR platform is an internet platform for the online resolution of disputes between consumers and entrepreneurs at the EU level, which constitutes an interactive and multilingual website with a comprehensive service point for consumers and entrepreneurs seeking an out-of-court settlement of a dispute regarding agreementual obligations arising from an online sales agreement or an agreement for the provision of services.

6. The Consumer has the opportunity to use out-of-court methods of complaint resolution and claims enforcement, for example by For instance, by submitting an application to settle a dispute with the permanent consumer arbitration court or filing an application for out-of-court dispute resolution with the voivodeship Inspectorate of Trade Inspection.

FINAL PROVISIONS

1. Agreements concluded through the Online Store and services provided are executed in the Polish language and based on Polish law.

2. The Seller reserves the right to amend the Terms and Conditions only for valid reasons, such as changes in legal regulations, changes in payment and delivery methods – to the extent that these changes affect the implementation of the provisions of these Terms and Conditions, technological changes. The new Terms and Conditions come into effect on the day of publication on the Seller’s website on the subpage: Terms and Conditions.

3. The version of the Terms and Conditions in force at the date of concluding the agreement applies to agreements concluded before the change of the Terms and Conditions.

4. In the event that any provision of these Terms and Conditions proves to be inconsistent with generally applicable legal provisions and infringing on the interests of consumers, the Seller declares the application of the specified correction.

5. Matters not regulated in these Terms and Conditions are subject to the generally applicable provisions of Polish law, in particular: the Civil Code, the Consumer Rights Act, the Act on the Provision of Electronic Services, the Act on Combating Unfair Competition, the Personal Data Protection Act, and the General Data Protection Regulation (GDPR).

6. Link to the version of the Terms and Conditions valid until December 31, 2022.

ANNEXES

Attachment No. 1. Template of the complaint form for Consumers

Attachment No. 2. Template of the Complaint Form for Entrepreneurs on consumer rights

Attachment No. 3. Template of the withdrawal form from the agreement for Consumers

Attachment No. 4. Template of the withdrawal form from the agreement for Entrepreneurs on consumer rights.”